Technical Support

"I just wanted you to thank you and your staff for their excellent service and
professional manner in supporting our ASC software and hardware. We
have been with ASC for over six years and it has been one of the best
business decisions we have ever made. Its hard to imagine running our
business without it (and your team). "

Jerry Raine, President
Turgeon Raine Jewellers, Inc.

At ASC we take customer service very seriously. We understand that your ability to manage your business is dependant upon our ability to help you use our Craftsman software. ASC's reputation for outstanding support is well earned and unmatched in the jewelry industry. With a dedicated technical department that includes support professionals, programmers, systems analysts and network engineers, the ASC Technical Team is dedicated to providing the highest level of service.

We staff our support department at ASC with real people, not auto-reply email programs or intricate and time consuming automated phone systems. It is our responsibility to keep our customers'' business system accurate and up-to-date, and it is a task we take seriously. With ASC, you are working with a partner who is willing to take the time necessary to work through your problem, 7 days a week

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