Craftsman Basic SoftwareSales Floor
A well-thought out plan is only as strong as your ability to execute on the sales floor. Having multiple locations brings on a multitude of complexities that can sometimes be hard to manage. With ASC, you customize the information provided at the POS, determine how the sales floor tool is configured and establish the needs at the store level. Communicating with personnel is streamlined through the ASC interface and the solution is designed to ease the interactions between sales associate and customer.
A well-thought out plan is only as strong as your ability to execute on the sales floor. Having multiple locations brings on a multitude of complexities that can sometimes be hard to manage. With ASC, you customize the information provided at the POS, determine how the sales floor tool is configured and establish the needs at the store level. Communicating with personnel is streamlined through the ASC interface and the solution is designed to ease the interactions between sales associate and customer.
Key Features and Benefits:
- Simplify and accelerate checkout
- Reduce costly errors and overrides with manager Approval
- Provide Salespeople with up-to-date inventory quantities by location and customer information
- Fully integrated to back-office CRM
- Improve audit controls and accounting efficiency
- Improve timeliness and accuracy of sales analysis reportsManage A/R, Layaways and Pickups (Special order and Repairs)
- Automatically prompts salesperson for missing information, such as birthdays, anniversaries and spousal data
- Supports Bridal Registries, Wish Lists and Special Pricing
- Flash Sales Reporting up to the minute
Explore Features and Benefits:
Point of Sale
Our touch screen POS system makes it easier than ever to process a transaction. Easily access customer and stock information. Change customer information. Apply multiple tender types. Process gift cards and merchandise credits.
Customer Contact
Struggling with your salespeople collecting missing customer information while in your store? Our automated pop-up alerts the sales clerk of any missing information (email, birthday, spouse, anniversary) to allow for immediate capture.
Repair
Selling an item that also needs sizing? During the sales transaction, select ADD REPAIR and the system transfers the necessary information to the Repair system, saving time and logging the work that needs to be done.
Your Repair is Ready
When taking in a repair, capture customer contact information for notification when complete. Select their preferred method, from a list of all contact information, or let them provide an alternative method.
Employee Daily Log-In
Each day, have your employees log into the Employee center to see store announcements, clock in and out and run reports to contact customer for their upcoming events or inactivity.
Credit Card Processing
The Payment Card Industry has developed a common set of industry standards (PCI DSS) designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. Any merchant with a Merchant ID needs to be PCI Compliant and, at minimum, must use PA-DSS compliant software when integrated to your POS system.
You’ve worked hard to build your business – make sure you secure your success by securing your customers’ payment card data. Your customers depend on you to keep their information safe – repay their trust with compliance to the PCI Security Standards.
Key Features for ASC’s PA-DSS Payment Processing Solution:
- Integrated Interface to the Solupay Gateway and Merchant Warehouse Gateway (MW)
- Off-Loads payment processing to secure solution, without scanning or storing sensitive data in your database. Transaction Reference passed back to be retained for secure retrieval
- Retain your current processor
- Benefit from credit card integration without bearing the responsibility to store sensitive information in your database
- Merchants using this solution fall into the Level 4 Validation type, with fewer requirements to achieve PCI Compliance.
PCI Compliant Resources
An Overview to the PCI DSS Standard Overview
The Payment Card Industry PCI Data Security Standard Document
A guide to PCI Compliance Frequently Asked Questions
Self-Assessment Questionnaires
Appraisals and Insurance
SC has partnered with IJN Systems to provide a simple method to manage and create appraisal documents for your customers, with centralized storage and easy access by store personnel or your outside appraiser. With a real-time update to this web-based system, customers have the ability to insure their jewelry before they leave the store.
For those customers who request a detailed document that they can send to their insurance company for the valuation of the purchase, the system manages outstanding requests and automatically email the completed document to your customer.
Key Features:
- Automated email of Appraisal document (PDF)
- Immediate insurance by calling an 800 number before leaving the store
- Web Based Appraisal system for completion anywhere with internet access
- Easy drop down boxes to complete an Appraisal
Appraisals
Easily manage and produce letter of value documents for your customers. The system will automatically email the customer when you’ve checked and completed the work, and will optionally offer the ability for the customer to purchase insurance for their item.
Easily manage and produce letter of value documents for your customers. The system will automatically email the customer when you’ve checked and completed the work, and will optionally offer the ability for the customer to purchase insurance for their item.
Customer Service
During the sales transaction, the system will prompt the salesperson to ask the customer if they want a letter of value for their purchase. Manage outstanding requests and complete any missing data from anywhere – the software is web based.
During the sales transaction, the system will prompt the salesperson to ask the customer if they want a letter of value for their purchase. Manage outstanding requests and complete any missing data from anywhere – the software is web based.
