Support

Support is not an afterthought to the team at ASC. We understand that your ability to manage your business is dependent upon our ability to help you operate our Craftsman software. ASC’s reputation for outstanding support is well earned and unmatched in the jewelry industry. Our cross-functional dedicated technical department includes support professionals, programmers, systems analysts and network engineers all dedicated to providing the highest level of service. You will not find auto-reply email programs or convoluted automated phone systems at ASC. We take the time necessary to work through any challenges, 7 days a week. You can count on it.